BIDA Fiber

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The BIDA Fiber App is your ultimate tool for managing and optimizing your fiber internet connection. Designed to provide a seamless and convenient experience, this app allows you to easily monitor your internet usage, manage payments, and troubleshoot any connectivity issues—all from the palm of your hand. Whether you're looking to track your usage, pay your bills, or get quick solutions to technical problems, BIDA Fiber offers comprehensive control over your internet services, ensuring you have the best possible experience.

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Mobile Dashboard:

- Monitor Devices: Track the number of devices connected to your modem in real-time.

- Modem Temperature: Check your modem’s temperature to ensure it's operating at optimal performance.

- Signal Strength: View the strength of your modem’s signal to guarantee stability and a reliable connection.

- Bill History: Access your billing history and see a detailed summary of previous payments and outstanding balances.

- Outage Advisory: Receive notifications about outages in your area, including specific details about the issue and updates.

Convenient Bill Payment:

- Easy Payment Process: Input your account number to view your outstanding balance and make payments via credit card, debit card, or e-wallet.

- Detailed Billing Information: View a summary of your bill, including plan details, payment due dates, and a downloadable statement of accounts.

- Payment History: Easily access your payment history and manage your accounts all in one place.

Help & Troubleshooting:

- Troubleshoot Technical Issues: Get access to detailed guides to help you resolve problems like modem indicator issues, network outages, or slow connectivity.

- Getting Started: Learn how to apply for BIDA Fiber services, including required documents and service areas.

- WiFi Management: A helpful guide on how to manage your WiFi password and network settings.

- Payment and Bill Assistance: Step-by-step guides on how to properly make payments and manage your bill.

- Infographics: Access visual tutorials and easy-to-follow instructions to resolve issues efficiently.

Stay Informed:

- Service Updates: Stay updated on service interruptions or outages with real-time alerts and detailed notifications.

FAQ :

Q: How can I pay my bills through the BIDA Fiber App?

A: You can pay your bills directly through the app by entering your BIDA Fiber account number. The app supports payments via credit cards, debit cards, and e-wallets.

Q: Can I track my usage and connection status in the BIDA Fiber App?

A: Yes! The app allows you to monitor the number of connected devices, modem temperature, and signal strength in real-time.

Q: How do I know if there’s an outage in my area?

A: The BIDA Fiber App sends automatic outage notifications to keep you informed if there is a service disruption in your area.

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Contact us at the following sites if you encounter any issues:

Official website: here

Email: support@bidafiber.ph

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Version History

V1.1.0---- 11 Mar 2025

Bug fixes and improvements.