Celcom Life

About Celcom Life

Celcom Life provides a comprehensive platform for managing mobile services, ensuring a seamless experience for users. From bill payments to personalized plans and roaming solutions, it delivers convenience and flexibility.

Features

Universal Tools for Everyone:

- View detailed overviews of your internet plan, calls, SMS, and roaming usage.

- Locate Celcom bluecube stores and certified partners nationwide using the in-app store locator.

- Contact customer service with ease for feedback, concerns, or support.

Postpaid and Prepaid Services:

- Access just4ME™ personalized deals and Celcom Rewards tailored to your preferences.

- Request SIM replacements and find solutions to device-related issues through the app.

- View transaction history, pay bills, and reload credits using credit card, online banking, or Boost e-Wallet.

- Obtain PUK codes quickly for locked SIM cards.

Exclusive Postpaid Features:

- Manage billing details such as credit limits, bill cycles, and unbilled amounts.

- Enable auto-billing and unlock exclusive privileges for selected plans.

- Access roaming passes and unlimited Social Add-Ons for enhanced connectivity.

Customizable Prepaid Features:

- Design your plan with the Mix & Match feature for a personalized experience.

- Easily reload credit or internet plans, and enjoy unlimited internet with Ultra Hour Pass from RM1.

- Extend validity periods or opt for credit advances when needed.

Home Wireless Management:

- Monitor internet consumption and pay bills effortlessly.

- Get a clear overview of your plan details for better control of your wireless account.

Corporate Solutions:

- Track and manage internet, calls, SMS, and roaming usages across corporate accounts.

- Subscribe to add-ons like internet quota or roaming passes for business needs.

Added Perks:

- Use the app without data charges, even while roaming internationally.

- Manage frequent transactions and optimize mobile services securely and efficiently.

Benefits

- Centralized Management: Simplifies bill payments, data management, and account handling across postpaid, prepaid, and home wireless plans.

- Tailored Plans: Offers personalized packages and flexible add-ons to suit individual and corporate requirements.

- Accessibility: Ensures a user-friendly interface and comprehensive tools for uninterrupted service management.

Frequently Asked Questions

Q: Can I reload credit and pay bills through the app?

A: Yes, you can reload prepaid credit and pay postpaid bills via multiple payment methods, including e-wallets and online banking.

Q: Does the app work for corporate accounts?

A: Yes, corporate users can track usage and subscribe to additional internet or roaming add-ons easily.

Q: Are there roaming plans available?

A: Absolutely, the app provides a variety of roaming passes for both postpaid and prepaid users.

Q: Can I personalize my plan?

A: Yes, prepaid users can use Mix & Match to customize their plans as per their needs.

Q: Is the app free to use with no data charges?

A: Yes, Celcom Life is free to use, with zero data charges even while roaming internationally.