DiDi

DiDi is a versatile mobility and food delivery platform designed to meet the transportation and dining needs of users. Offering a range of affordable and safe services, DiDi ensures convenience for everyday travel, deliveries, and enjoying meals. From reliable rides to delicious food deliveries, DiDi provides an all-in-one solution.

Key Features

Comprehensive Mobility Services:

- DiDi Express: Affordable and safe trips with qualified drivers.

- DiDi Economy: Cheaper travel without compromising on quality.

- DiDi Taxi: Book taxis directly via the app for a more comfortable experience (available in selected cities).

- DiDi Flex: Customize the price of your ride for added flexibility.

- DiDi Moto: Faster, cost-effective motorcycle rides.

Efficient Delivery Services:

- DiDi Delivery: Send or receive packages, documents, or orders conveniently and affordably.

Food Delivery:

- DiDi Food: Order your favorite dishes from restaurants with fast delivery in just three simple steps.

Cost-Effective Solutions:

- Enjoy competitive rates for rides and deliveries.

- Access exclusive discount coupons and promotions within the app.

Safety and Security Features:

- All drivers undergo a selection process to guarantee the safety of passengers.

- Share your trip in real-time with trusted contacts for added security.

- Emergency safety button available for immediate assistance if needed.

Multiple Payment Options:

- Choose between credit cards, debit cards, or cash payment (cash payment availability varies by city).

User-Friendly Experience:

- Real-time tracking of drivers and orders for seamless coordination.

Easy booking process for all services:

- Enter your current location and destination.

- Select a service type and payment method.

- Confirm the booking and track your ride or delivery in real-time.

Global Accessibility:

- Operates in multiple cities worldwide, making it a reliable mobility and delivery platform wherever you go.

Customer Support:

- Reach out for assistance at https://mexico.didiglobal.com/centro-de-ayuda, email help@mx.didiglobal.com, or call 800 988 8888.

Frequently Asked Questions (FAQ)

Q: What services does DiDi offer?

A: DiDi provides ridesharing (Express, Economy, Taxi, Moto), package deliveries, and food delivery services.

Q: How secure are DiDi rides?

A: All drivers are carefully vetted, and users can share their trip details with trusted contacts or press the safety button during emergencies.

Q: Can I pay in cash?

A: Yes, cash payments are available in selected cities, in addition to credit and debit card options.

Q: How do I order food through DiDi?

A: Open the app, choose your favorite restaurant, select your dishes, and confirm your order. Enjoy quick delivery.

Q: Is DiDi available in my location?

A: Check the app or the website to confirm if DiDi operates in your city.