ECOFACTOR EV Charging

About ECOFACTOR EV Charging

ECOFACTOR is an innovative EV charging platform that connects over 180,000 drivers across Ukraine, Europe, and Central Asia. Designed to simplify and enhance the EV charging experience, the app offers features like real-time station availability, payment integration, and advanced planning tools to make your electric journey effortless and convenient.

Features

Extensive Charging Network:

- Discover nearby charging stations based on speed (7 kW, 9 kW, 22 kW, 50 kW) and connector types, including CCS1, CCS2, Type 1, Type 2, CHAdeMO, GB/T DC, and GB/T AC.

Streamlined Trip Planning:

- Map out charging stops in advance, ensuring efficient breaks along your route.

- Access real-time availability at charging stations to avoid delays.

Reservation and Payment Options:

- Reserve charging spots up to 15 minutes ahead to guarantee access.

- Pay securely with Apple Pay, Google Pay, or credit/debit cards for cashless transactions.

Remote Charging Control:

- Start or stop your charging session remotely from the app, allowing for full control.

- Monitor your charging session in real-time for progress updates.

Expense Tracking and History:

- Keep track of your charging history and expenses for better energy consumption management.

24/7 Customer Support:

- Get assistance anytime through direct support within the app for seamless issue resolution.

Business Integration:

- Join ECOFACTOR as a Charge Point Operator to grow revenue and access integrated EV charging solutions.

- ECOFACTOR supports over 500 business clients, including renowned names like Amazon, SOCAR, and Megawatt.

Environmentally Conscious Expansion:

- Request new EV charging stations in your area to expand the network and support sustainable transportation.

Stay Updated:

Follow ECOFACTOR on social media to keep up with new station launches, updates, and company news:

- Facebook: https://www.facebook.com/ecofactor.ua

- Instagram: https://www.instagram.com/ecofactor.ua/

- Learn More: For further information, visit https://ecofactor.ua/information or contact info@ecofactor.ua.

Frequently Asked Questions

Q: Is the ECOFACTOR app free to use?

A: Yes, the app is free to download and use. Charging fees depend on the selected station and service.

Q: Can I reserve a charging spot?

A: Absolutely. You can reserve a charging spot as little as 15 minutes in advance.

Q: What payment methods are supported?

A: The app accepts Apple Pay, Google Pay, and credit or debit cards for secure and convenient payment.

Q: How can I track my charging progress?

A: The app provides real-time updates on charging progress during your session.

Q: Does ECOFACTOR offer customer support?

A: Yes, 24/7 customer support is available directly within the app.

Version History
v143 ---- 12 Mar 2025
Troubleshooting and minor improvements have been made.
Added links to our social media.
v141 ---- 5 Mar 2025
Link to Terms: A direct link to the Terms has been added on the Map legend page for easy access to our usage policies.
15-Second Timeout: The transaction start dropdown now closes after 15 seconds, showing a “Close” button if charging isn’t initiated.
Automatic Contact Detection: Phone numbers, links, and emails in station details are automatically recognized for quick access and communication.
Account Switching: If you receive a notification for another account, simply tap it to be redirected to the corresponding profile.
Support Icon: A dedicated support icon is now available on the charging screen for immediate assistance.
Mandatory Login: Viewing the map and station details requires logging in, enhancing both security and personalization.
Minor Improvements & Bug Fixes: We’ve refined app stability and fixed minor issues for a smoother experience.