Entergy

-------✦ INTRODUCTION ✦------

The Entergy app offers an intuitive and efficient way for customers to manage their energy accounts directly from their mobile devices. 

It provides quick bill payments, outage tracking, and detailed usage data to help users stay in control of their energy consumption. 

With features such as guest payment options, personalized notifications, and real-time usage insights, the Entergy app makes it easier for customers to manage their energy services from anywhere.

--------✦ KEY FEATURES ✦------

Bill Payment:

Pay your bill quickly with a single swipe and set up monthly billing dates. You can also make payment arrangements or opt for PaperFREE billing.

Outage Information:

View outage maps, receive text alerts, and report outages directly from the app. Stay informed on the status of power restoration efforts.

Usage Monitoring:

Track daily and monthly energy usage trends, and view real-time data from your smart meter (if installed).

Guest Payment:

Make one-time payments as a guest using your account number and QPC code for a quick, convenient payment experience.

Power Status & Restoration Times:

See power status and estimated restoration times right on the home screen during outages, allowing you to stay informed of the situation.

Learning Resources:

Access helpful videos and guides to better understand how to use the app and save energy.

Feedback Options:

Share your feedback through real-time customer ratings after payments or logging out, or contact the support team through the "Contact Us" option in the app.

Biometric Authentication:

Securely log in using face or fingerprint recognition after the first login for a quick and secure authentication process.

Payment Centers Map:

Find the nearest walk-in payment center by using your mobile device's location to make in-person payments more convenient.

Notifications Customization:

Set up and manage your preferences for billing, outages, and usage notifications via text, email, or voice alerts.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: United States

Original Language: English

--------✦ RECOMMENDED AUDIENCES ✦------

The Entergy app is designed for Entergy customers looking to easily manage their accounts on the go. It’s perfect for homeowners, renters, and business owners who need quick access to billing, outage updates, and energy usage insights. Additionally, tech-savvy individuals will appreciate the app’s user-friendly interface and features like biometric login and personalized notifications.

FAQ:

Q: How can I set up payment preferences in the Entergy app?

A: You can set up recurring payments, select your preferred billing date, or make one-time payments. You can also opt for PaperFREE billing to receive electronic bills.

Q: Can I track energy usage for the whole month?

A: Yes, the app provides monthly trends for energy usage, allowing you to monitor your consumption over time and make adjustments to save energy.

Q: How do I receive outage notifications?

A: You can opt-in for text, email, or voice alerts to get notified about outages in your area and track the restoration process.

Q: Is there a way to make a payment without logging in?

A: Yes, the app offers a guest payment option where you can use your account number and QPC code to make a payment without signing in.

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Contact us at the following sites if you encounter any issues:

Email: mobileapp@entergy.com

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Version History

V3.39.0----- 24 May 2024

Bug fixes and improvements.