GTL | GettingOut

-------✦ INTRODUCTION ✦------

Introducing the GTL GettingOut app, designed to strengthen the bonds between inmates and their families. This mobile app provides a simple and reliable way to communicate, ensuring that you can stay connected with your loved ones, even while on the go. 

With features like messaging, photo and video sharing (in select facilities), and easy deposit management, the GettingOut app makes it convenient to maintain important relationships.

--------✦ KEY FEATURES ✦------

Easy Deposits

Make deposits to your loved one's account effortlessly through the app. This feature allows you to provide support quickly, ensuring that they have access to necessary funds.

Improved Messaging Feature

Experience enhanced communication with the new and improved messaging feature. Send and receive messages in real-time, making it easier to stay in touch and share important updates.

Photo and Video Sharing

In select facilities, you can send photos and videos to your loved ones, adding a personal touch to your communication. This feature helps maintain a deeper connection, allowing families to share moments and memories.

Contact Management

Manage your contacts seamlessly within the app. This feature allows you to keep track of the inmates you communicate with, making it easier to stay organized and connected.

User Feedback and Improvements

GTL values customer feedback and is continually improving the GettingOut app. Users are encouraged to leave detailed reviews to help the team assess any issues. For direct feedback, you can reach out to the Product team via email at feedback@gtl.net.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Nation: United States

Original Language: English

--------✦ RECOMMENDED AUDIENCES ✦----

The GTL GettingOut app is ideal for family members and friends of inmates who wish to maintain communication during their loved one's incarceration. 

It caters to anyone looking for an efficient and reliable way to send messages, make deposits, and share moments with those in correctional facilities. 

FAQ :

Q: Can I send photos and videos through the app?

A: Yes, in select facilities, you can send photos and videos to your loved ones.

Q: How do I make deposits using the app?

A: The app provides a simple interface to make deposits to your loved one's account quickly and securely.

Q: Is the GettingOut app free to download?

A: Yes, the GettingOut app is free to download and use.

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Contact us at the following sites if you encounter any issues:

Official website: Here

Contact Us: Here

Customer Care: 1-866-516-0115

Email: customersupport@touchpaydirect.com

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Version History

v3.3.2 ---- 11 Mar 2025

- Fixed an issue with uploading video messages for certain users.

v3.3.1 ---- 6 Mar 2025

- Fixed an issue with the Deposit button

v3.3.0 ---- 13 Feb 2025

- Performance and bug fixes