Liberty My Account

Liberty My Account is a mobile app designed to make the customer experience seamless for Liberty Utilities customers. It allows you to view and pay your bills from the device of your choice and provides easy access to your account information and usage data.

Key Features

Bill Management:

- View and Pay Bills: Access and pay your bills directly through the app.

Account Notifications:

- Customizable Alerts: Choose to receive notifications via email or text message, and select how and when you want to receive them.

Usage Tracking:

- Usage Graphs: View your usage with easy-to-read graphs, helping you better control your usage and save on your next bill.

Compatibility:

- Device Support: The app is compatible with the most recent Android OS version as well as two preceding releases.

- Web Portal: The Liberty My Account web portal supports browsers such as Chrome, Chrome Mobile, Firefox, Edge, Safari, and Safari Mobile.

Service Availability:

- Customer Base: Currently available to Liberty Utilities customers in Massachusetts and former Empire District electric, gas, and water customers.

How It Works

1. Download & Register:

- Download the Liberty My Account app and register to start managing your account.

2. View and Pay Bills:

- Access your billing information and make payments directly through the app.

3. Set Up Notifications:

- Customize your account notifications to receive alerts via email or text message.

4. Monitor Usage:

- Use the app to view your usage data with easy-to-read graphs and manage your consumption.

Why You'll Love It

- Convenient Bill Management: View and pay your bills easily from your device.

- Customizable Alerts: Receive notifications the way you prefer.

- Usage Control: Monitor your usage and save on your next bill.

Frequently Asked Questions (FAQ)

Q: How can I view and pay my bills using the Liberty My Account app?

A: Download the app, register, and access your billing information to view and pay your bills directly through the app.

Q: What types of notifications can I set up in the app?

A: You can choose to receive notifications via email or text message and select how and when you want to receive them.

Q: Can I track my usage with the app?

A: Yes, you can view your usage with easy-to-read graphs to help you better control your usage and save on your next bill.

Q: Which devices and browsers are compatible with Liberty My Account?

A: The app is compatible with the most recent Android OS version as well as two preceding releases. The web portal supports browsers such as Chrome, Chrome Mobile, Firefox, Edge, Safari, and Safari Mobile.