Mitra

-------✦ INTRODUCTION ✦------

The Mitra APP, originally developed in India and in English, is designed to help Airtel retailers manage their accounts and services all in one place. 

With its simple and intuitive user interface, the Mitra app provides a seamless experience for retailers, ensuring efficient management of business operations without any usage charges.

--------✦ KEY FEATURES ✦------

Live Balance and Notifications

Get real-time updates on your account balance with instant notifications when the balance falls below the minimum amount. This feature ensures that you are always aware of your balance status and can take necessary actions promptly.

Tariff Plans

View comprehensive tariff plans for full talk time, top-ups, daily packs, SMS, internet packs, and roaming packs across all states in India. This feature helps you stay informed about the best available plans for your customers.

Transaction Updates

Receive live updates of the last 20 transactions on LAPU (retailer to customer). This feature provides transparency and helps you keep track of recent transactions effortlessly.

Search Functionality

Easily search for LAPU transactions up to 72 hours old. This functionality allows you to quickly locate specific transactions, saving time and effort.

Recharge Reversal Requests

Raise wrong recharge reversal requests and get them reversed within 15 minutes of the request. This feature ensures quick resolution of recharge errors, enhancing customer satisfaction.

--------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------

Country: India

Original Language: English

--------✦ RECOMMENDED AUDIENCES ✦----

The Mitra App is ideal for Airtel retailers looking to manage their accounts and services efficiently. It caters to retailers who need real-time updates, comprehensive tariff plans, and easy access to transaction history. 

The app is also beneficial for those who require quick resolution of recharge errors and effective management of commissions and customer activations.

FAQ :

Q: Are there any usage charges for the Mitra App? 

A: No, there are no usage charges for the Mitra App. It is completely free for Airtel retailers to use.

Q: Can I view tariff plans for all states in India? 

A: Yes, the Mitra App provides comprehensive tariff plans for full talk time, top-ups, daily packs, MS, internet packs, and roaming packs across all states in India.

Q: How can I raise a wrong recharge reversal request? 

A: You can raise a wrong recharge reversal request through the app and get it reversed within 15 minutes of the request.

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Contact us at the following sites if you encounter any issues:

Official website: Here

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Version History

v5.72 ---- 12 Mar 2025

Minor bug fixes and improvements. Install or update to the newest version to check it out!

v5.71 ---- 27 Feb 2025

We have made a few tweaks & done a bit of fine-tuning to make the app even easier to use!

v5.70 ---- 10 Feb 2025

Minor bug fixes and improvements. Install or update to the newest version to check it out