My SoftBank

-------✦ INTRODUCTION ✦------

The My SoftBank app is an essential tool for SoftBank and Ymobile users, designed to simplify the management of mobile services. This user-friendly app allows you to easily access important information, check your usage charges, monitor data traffic, and get support. 

With over 10 million users and recognized for its design excellence, the My SoftBank app enhances your mobile experience and keeps you informed about your mobile services.

--------✦ KEY FEATURES ✦------

Data Traffic Monitoring

Stay informed about your data usage with the app's visual traffic meter. This feature uses color-coded indicators to represent your data consumption, making it easy to grasp how much data you have used and how much is remaining. 

Support Services

The My SoftBank app includes a comprehensive support feature that allows you to search for nearby stores and make reservations effortlessly. If you have any issues or inquiries, you can reach customer support directly through the app’s chat feature. 

Convenient Account Management

Managing your account is made easy with the My SoftBank app. You can quickly inquire about and change your current billing plans and services, allowing you to adapt your mobile service to your needs. Additionally, the app facilitates subscriptions to optional services and allows you to cancel them with ease. 

PayPay Integration

The app integrates seamlessly with PayPay, allowing you to check your PayPay balance and usage directly from within the app. This feature helps you keep track of your finances and ensures that you can manage all aspects of your mobile experience in one convenient place. You can also check the status of your PayPay integration, making it easy to stay organized.

Spam Settings Management

Protect your inbox from unwanted messages by managing spam settings within the My SoftBank app. This feature enables you to filter out spam and ensure that you only receive communications that are relevant to you. By customizing your spam settings, you can enjoy a cleaner, more organized communication experience.

------✦ COUNTRY OF ORIGIN AND LANGUAGE ✦------ 

Country: Japan 

Original Language: Japanese

--------✦ RECOMMENDED AUDIENCES ✦----

The My SoftBank app is tailored for SoftBank and Ymobile users who seek to take control of their mobile services with ease. 

It is particularly beneficial for individuals who value convenience and efficiency in managing their accounts.

FAQ :

Q: What should I do if I encounter issues with the app?

A: You can easily reach customer support via the chat feature within the app, where you can ask questions or report issues for assistance.

Q: Can I change my billing plan directly through the app?

A: Yes, the app allows you to inquire about and make changes to your current billing plans and optional services seamlessly.

Q: Is the My SoftBank app suitable for all SoftBank and Ymobile users?

A: Absolutely! It is designed for all users, providing a convenient way to manage mobile services, regardless of technical experience.

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Contact us at the following sites if you encounter any issues:

Official website: Here

Email: SBMGRP-mysbapp_support_gp@g.softbank.co.jp

Phone Number: +81 70-1474-5915

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Version History

v2.12.1 ---- 10 Apr 2025