SNCF Connect: Trains & routes

About SNCF Connect: Trains & routes

SNCF Connect is your essential travel companion, streamlining the planning, booking, and management of journeys across France and Europe. It integrates sustainable mobility options and real-time updates for a seamless travel experience.

Features

Comprehensive Journey Planning:

- Discover the most efficient routes across France and Europe, tailored to your destination.

- Access a variety of transport modes, including trains (TER, Intercités, TGV INOUI, OUIGO), metro, buses, trams, RER, and carpooling.

- Schedule alerts for reservations, low fares, and availability updates to secure the best deals.

Ticket Booking and Management:

- Purchase train tickets, season passes, and discount cards such as Carte Avantage or Carte Liberté.

- In Île-de-France, top up your Navigo pass or buy dematerialized transport passes for use across metro, train, or bus networks.

- Secure payment options include bank cards, Apple Pay, Chèques-Vacances Connect, or mobility cards.

Enhanced Travel Experience:

- Save frequently traveled itineraries and download e-tickets directly into your Apple or Google Wallet.

- Receive real-time traffic alerts, including train status, delays, and changes for both domestic and European routes.

- Prepare for smooth connections with guidance on which train or car to board and the best exits to take.

Additional Tools and Services:

- Find accurate timetables and station details for departures and arrivals.

- Receive personalized notifications about onboard announcements and train compositions.

- Save and share travel plans with friends or family for added convenience.

Personalized Support:

- Quickly resolve queries with the app’s chatbot or contact advisors available seven days a week through messaging, telephone, or social media.

Benefits

- Efficient Planning: Consolidates multiple transport modes and ticket types into one intuitive platform.

- Real-Time Alerts: Keeps travelers informed of disruptions or updates to ensure stress-free travel.

- Versatile Payments: Offers flexible payment methods, making transactions secure and seamless.

Frequently Asked Questions

Q: Can I book and manage all types of tickets on the app?

A: Yes, you can book train tickets, season passes, and validate dematerialized transport passes through the app.

Q: Does the app offer real-time travel updates?

A: Absolutely, you receive updates on train positions, traffic disruptions, and announcements throughout your journey.

Q: Can I use the app to manage itineraries?

A: Yes, you can save frequent routes, share travel plans, and integrate trips with your calendar.

Q: Are multiple modes of transport supported?

A: Yes, the app covers trains, metro, buses, carpooling, and even car rentals for comprehensive mobility options.

Q: How do I get help if I encounter issues?

A: You can access help through the chatbot or reach out to advisors via messaging, telephone, or social media.

Version History
v20240708.0.0 ---- 10 Jul 2024
Luggage-loaded traveler, person with reduced mobility, or anyone who prefers a relaxed transfer? Now you can filter your travel search by desired connection time, ranging from 15 minutes to 2 hours and 30 minutes.
v20240624.0.0 ---- 27 Jun 2024
Relaxed train transfers: Filter your travel search by desired connection time, ranging from 15 minutes to 2 hours and 30 minutes.
Save added travelers to your search among your companions. Easily add them to future bookings without re-entering their details!
v20240620.1.0 ---- 21 Jun 2024
Introducing Pass Rail: Are you between 16 and 27 years old? Travel unlimited on TER and INTERCITÉS trains across France for €49! Subscription is valid for 31 days from July 1 to August 31 and is renewable once.