Starlink

About Starlink

Starlink delivers high-speed Internet access almost anywhere on Earth. The Starlink app is designed to help users optimize their Starlink experience by offering a range of useful features.

Key Features

Installation and Setup:

- Identify Install Location: Find the best location for installing your Starlink hardware to ensure optimal service quality.

- Check for Obstructions: Detect any obstructions that may interfere with the Starlink service.

- Setup Hardware: Easily set up your Starlink hardware with step-by-step guidance.

Network Management:

- Verify Wi-Fi Connection: Ensure your Wi-Fi connection is working properly.

- Access Connectivity Statistics: View detailed statistics about your connectivity to monitor and optimize your network performance.

- Identify Connected Devices: See a list of all devices connected to your network.

Alerts and Troubleshooting:

- Receive Service Alerts: Get notified about any service issues or updates.

- Troubleshoot Connectivity Issues: Access troubleshooting tools to resolve any connectivity problems.

Customer Support:

- Contact Support: Easily reach out to Starlink support for any assistance you may need.

Why You'll Love It

- Optimize Your Service: Ensure the best possible Internet service by identifying the ideal install location and checking for obstructions.

- Monitor and Manage: Keep track of your network's performance and manage connected devices effortlessly.

- Stay Informed: Receive timely alerts about service issues and updates to stay informed about your network's status.

- Easy Setup: Simplify the installation and setup process with step-by-step guidance.

Frequently Asked Questions (FAQ)

Q: What is the Starlink app?

A: The Starlink app is designed to help users optimize their Starlink Internet service by providing tools for installation, setup, network management, troubleshooting, and support.

Q: How does the Starlink app help with installation?

A: The app helps you identify the best install location, check for obstructions, and provides step-by-step guidance for setting up your Starlink hardware.

Q: How do I see my current account balance?
A: To see how your current account balance, or the current balance due, please go to the billing tab in your Starlink account. If you are using the app, you will need to click "Manage payment method" to do so.

Q: Can I monitor my network performance with the Starlink app?

A: Yes, you can access detailed connectivity statistics and see a list of devices connected to your network.

Q: What should I do if I encounter connectivity issues?

A: The app provides troubleshooting tools to help you resolve connectivity issues. If you need further assistance, you can contact Starlink support through the app.

Q: How do I change from a business to residential service plan?
A: If you are using a Business service plan or are using a Business account and would like to change to Residential service plan, you will need to create a new residential Starlink account and transfer your device.

Version History
v2025.07.0 ---- 3 Mar 2025
Bug fixes and improvements.
v2025.06.0 ---- 22 Feb 2025
Bug fixes and improvements.
v2025.05.0 ---- 13 Feb 2025
Bug fixes and improvements.