TruGreen

About TruGreen

The TruGreen app offers a comprehensive and user-friendly way to manage your lawn care needs, making it a one-stop solution for personalized services, real-time updates, and seamless payments. Here’s a deeper look at the app’s capabilities:

Features

Streamlined Account Management:

- Review your lawn care programs and past services effortlessly.

- Access details such as service dates, ticket statuses, and your account history.

- Provide valuable feedback on completed visits to ensure quality service.

Real-Time Notifications and Tracking:

- Receive updates about your specialist’s Estimated Time of Arrival (ETA) and their progress during visits.

- Stay informed without the hassle of phone calls, making the experience more convenient.

Expand Your Services:

- Easily explore and purchase additional services directly within the app to enhance your lawn care package.

Payments and Billing Options:

- Update your preferred payment methods, including credit cards and ACH accounts.

- Choose EasyPay or PrePay billing options to save money and simplify payments.

- Review past payments to stay organized and track your billing history.

User-Centric Profile Updates:

- Edit your contact details, such as email addresses and phone numbers, to keep your profile up to date.

- Manage how you want to receive notifications, whether via email or text.

- Access all service-related documents in PDF format for better record-keeping.

Quick and Direct Support:

- Get assistance from TruGreen representatives through in-app chat or call options for quick resolutions.

Convenient Specialist Coordination:

- The app helps you stay connected with specialists, allowing you to monitor their arrival and work progress.

Benefits

- Convenience: Manage every aspect of your lawn care services without needing to make phone calls.

- Transparency: Receive detailed updates about specialists’ ETAs and work, ensuring you stay in the loop.

- Customization: Tailor your lawn care plans by adding services that fit your specific needs.

- Efficiency: Pay bills and track payment history on the go for a hassle-free experience.

Frequently Asked Questions

Q: How do I get started with the TruGreen app?

A: Simply download the app and use your TruGreen account number from a previous bill or email to sign up.

Q: Can I adjust my notification preferences?

A: Yes, you can manage your notification settings and choose between email or text alerts directly in the app.

Q: Are billing options flexible?

A: Absolutely! You can pay via credit card or ACH accounts and opt for money-saving EasyPay or PrePay options.

Q: Can I provide feedback on services through the app?

A: Yes, you can leave feedback after each service to help TruGreen maintain high service standards.

Q: Does the app notify me when a specialist is en route?

A: Definitely! The app provides real-time updates on your specialist’s ETA and progress during their visit.

Version History
v3.0.51 ---- 21 Mar 2025
Features and Improvements:
Design improvements.
Bug fixes.
v3.0.50 ---- 28 Feb 2025
Features and Improvements:
Design improvements.
Bug fixes.
v3.0.49 ---- 15 Jan 2025
Features and Improvements:
Design improvements.
Bug fixes.